Finish Line Floor Coatings ("FLF Coatings", "we", "us", or "our") operates the website flfcoatings.com. This page explains what information we collect when you visit our site or submit a quote request, how we use it, and your rights under Canadian privacy law including PIPEDA and CASL.
Information We Collect
We only collect information you choose to give us. When you fill out our contact or quote request form, we collect:
- Your name
- Phone number
- Email address
- Postal code
- Project details you provide (service type, garage size, notes)
We do not collect payment information, government ID, or any sensitive personal data through this website.
How We Use Your Information
The information you submit is used solely to:
- Respond to your quote request or inquiry
- Schedule a free on-site estimate if requested
- Follow up on your project with your consent
We do not sell, rent, or share your personal information with any third parties for marketing purposes.
Commercial Electronic Messages (CASL)
Canada's Anti-Spam Legislation (CASL) requires that we have your consent before sending you commercial electronic messages. By submitting a quote request, you are consenting to receive a reply to your specific inquiry. We will not add you to any mailing list or send ongoing marketing emails without your explicit permission.
Cookies and Analytics
Our website may use basic analytics tools (such as Google Analytics) to understand how visitors use the site - for example, which pages are most visited and how people find us. This data is aggregated and anonymous. No personally identifiable information is collected through cookies. You can disable cookies in your browser settings at any time.
Data Retention
We retain your contact information only as long as needed to complete your project or fulfill your request. If you ask us to delete your information, we will do so promptly unless we are required by law to retain it.
Third-Party Services
Our contact form may be processed through a third-party form service. Any such service is bound by its own privacy policy and is used solely to deliver your message to us. We do not grant third parties access to your data for any other purpose.
Your Rights
Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Withdraw your consent and request deletion of your data
- File a complaint with the Office of the Privacy Commissioner of Canada
Contact Us
If you have any questions about this privacy policy or how we handle your information, you can reach us at:
- Email: [email protected]
- Phone: (343) 326-2628
- Location: Ottawa, Ontario, Canada
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review it periodically.